Life Science Compliance Update

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March 31, 2017

Access Problems Persist with Open Payments…

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With less than two days left to submit and attest to data for the June 30, 2017, publication, manufacturers and group purchasing organizations (GPOs) continued to have problems with the CMS Open Payments Portal. (Today is the deadline – we received notice that the site was down late Wednesday night).

Seen below is a screenshot we were sent from one of our sources, which notes that the “CMS Enterprise Portal is currently not available due to an outage. We apologize for any inconvenience. Please try back later.”

OP

CMS has sent several “reminder” emails this week about the upcoming deadline, but nothing about the consistent problems we have heard from several sources. CMS helpfully reminds applicable manufacturers and applicable GPOs that they can “complete the data submission and attestation activities by logging into the Open Payments system through the EIDM Portal, but leaves off any information for help other than “Contact the Help Desk.”

Our question to CMS is, how do they expect companies to fully comply with these onerous requirements when they cannot even get the site up and running well enough for manufacturers and GPOs to input their information in the most efficient way possible?

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